Registrations are now open. Join us today!
There is still a lot of work to do on the wiki yet! More information about editing can be found here.
Already have an account?

Microsoft KB Archive/247569

From BetaArchive Wiki
Knowledge Base


Switching Ports on a LaserJet 3100 May Cause Memory Usage to Exceed 98 Percent

Article ID: 247569

Article Last Modified on 3/2/2007



APPLIES TO

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition



This article was previously published under Q247569

SYMPTOMS

If a Hewlett-Packard (HP) LaserJet 3100 All-in-One printer is connected to a Windows 2000-based computer and you switch the port to point to a port that is not populated with a device, memory usage on the computer may begin to rise, eventually consuming all the available memory.

RESOLUTION

This driver is supplied by Hewlett-Packard, the manufacturer of the printer. To resolve this issue, contact Hewlett-Packard to obtain an updated driver that resolves this issue, or visit the Hewlett-Packard Web site:

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.


Keywords: kbenv kbprb kbprint KB247569