Microsoft KB Archive/247569

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Switching Ports on a LaserJet 3100 May Cause Memory Usage to Exceed 98 Percent

Article ID: 247569

Article Last Modified on 3/2/2007


  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition

This article was previously published under Q247569


If a Hewlett-Packard (HP) LaserJet 3100 All-in-One printer is connected to a Windows 2000-based computer and you switch the port to point to a port that is not populated with a device, memory usage on the computer may begin to rise, eventually consuming all the available memory.


This driver is supplied by Hewlett-Packard, the manufacturer of the printer. To resolve this issue, contact Hewlett-Packard to obtain an updated driver that resolves this issue, or visit the Hewlett-Packard Web site:

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The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbenv kbprb kbprint KB247569