Microsoft KB Archive/247306

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Article ID: 247306

Article Last Modified on 10/25/2006



APPLIES TO

  • Microsoft Systems Management Server 2.0 Standard Edition
  • Microsoft Systems Management Server 2.0 Service Pack 1



This article was previously published under Q247306

SUMMARY

Microsoft has released various hotfixes to correct specific issues for Systems Management Server (SMS) 2.0 clients. Microsoft has packaged these hotfixes into a single client hotfix bundle to simplify applying these hotfixes on an SMS 2.0 site that is running Service Pack 1 (SP1). This article will be updated as new hotfixes are added to this client bundle.

The following section lists Microsoft Knowledge Base articles that document issues that are corrected in the Client Hotfix Bundle for SMS 2.0 SP1 with International Client Pack 1 (ICP1) for English, German, French, and Spanish. For additional information about each corrected problem in SMS 2.0 SP1, view the article in the Microsoft Knowledge Base.

NOTE: You must apply SMS 2.0 ICP1 SP1 before you install this client bundle. Do not install this client bundle on sites that are not upgraded to SP1 or do not have ICP1 installed.

Summary List for Client Hotfix Bundle for SMS 2.0 ICP1 SP1

239590 SMS: SMSCliToknAcct Connection Attempts to Mapped Drives in Path


240980 SMS: Smscfg.cpl May Not Be Loaded with More Than 20 Network Adapters


240250 Migration from SMS 1.2 to 2.0 Uninstalls LANDesk Remote Control Files


240921 SMS: Smsapm32 May Consume 100 Percent CPU Time on Windows NT SMS Clients


242489 SMS: Run-Time Error When Advertising MFC-Based Package


244034 SMS: Windows 95/98 Clients Hang Opening E-mail Attachments or Associated Files


239564 SMS: Client Components Reinstalled During Periodic Verification


243189 SMS: %SMS_LOCAL_DIR%\MS\CORE\BIN Added to Path Multiple Times


243681 SMS: Copy-Queue Causes 'Not Logged in' Requests on NetWare Servers


244409 SMS: Access Account Security on Distribution Points May Be Applied Incorrectly in a Multiple-Domain Environment


241279 SMS: Client Incorrectly Reported as Not Installed in the Administrator Console


244410 SMS: Smsapm32 Uses SMSCliToknAcct& to Search Mapped Drives Listed in the Path


238250 SMS: SMSCliSvcAcct& May Be Used When Netware Redirector Is Installed


232653 SMS: SMSCliToknAcct& Locked Out When Hardware Inventory Is Enabled


246164 SMS: Novell intraNetWare Login Dialog Box Appears During Hardware Inventory


235205 SMS: Advertised Program Does Not Run with 10003 Status Message


235808 SMS: Smsapm32.exe May Report Status Incorrectly If Package Starts Another Instance


238762 SMS: Software Inventory Creation Date Is Incorrect in SMS Database


239915 SMS: 'Insert Disk in Drive A:' Message During Hardware Inventory


238144 Client Installation Corrupts Path Statement in Autoexec.bat


MORE INFORMATION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The ICP1 version of this software update for SP1 should have the following file attributes or later:

  Date        Time    Size       File name        Platform  Version
  ----------------------------------------------------------------------
  12/30/1999  09:34p      5,677  54831.sql        Intel
  12/02/1999  12:17a    233,824  Abnwcli.dll      Intel     2.0.1380.1405
  12/31/1999  02:15a    367,798  Apasetup.exe     Intel     2.0.91.8
  12/02/1999  12:16a    201,568  Bindcli9.dll     Intel     2.0.1380.1405
  12/02/1999  12:17a    260,448  Bindclin.dll     Intel     2.0.1380.1405
  12/02/1999  12:16a    254,816  Bindsvrn.dll     Intel     2.0.1380.1405
  12/02/1999  12:17a    160,592  Ccim32.dll       Intel     2.0.1380.1405
  12/02/1999  12:39a  1,328,228  Ccmcore.exe      Intel     2.0.91.7
  12/02/1999  12:39a  4,274,102  Clicore.exe      Intel     2.0.91.7
  11/04/1999  02:01a     70,000  Clisvc95.exe     Intel     2.0.1380.1063
  12/02/1999  12:17a     77,168  Clisvcl.exe      Intel     2.0.1380.1405
  11/04/1999  02:11a    268,753  Cliunins.exe     Intel     2.0.91.3
  10/05/1999  12:21a         67  Compver1053.ini  Intel     
  10/11/1999  08:28p         67  Compver1054.ini  Intel     
  11/10/1999  02:48a         67  Compver1070.ini  Intel     
  11/11/1999  03:34a         67  Compver1072.ini  Intel
  01/04/2000  06:57p         67  Compver1110.ini  Intel  
  12/03/1999  08:15p         65  Compver1405.ini  Intel
  01/11/2000  01:23a         67  Compver1407.ini  Intel   
  11/12/1999  12:23a         67  Compver2.ini     Intel     
  10/12/1999  11:31p    133,188  Dehinv32.exe     Intel     2.0.91.3
  12/02/1999  12:17a    158,048  Falclin.dll      Intel     2.0.1380.1405
  10/12/1999  11:31p    327,682  Inhinv32.exe     Intel     2.0.91.3
  11/06/1999  12:59a    277,953  Insinv32.exe     Intel     2.0.91.3
  11/04/1999  02:01a     66,928  Launch32.exe     Intel     2.0.1380.1063
  12/02/1999  12:16a    199,520  Mslmcli9.dll     Intel     2.0.1380.1405
  12/02/1999  12:17a    336,224  Mslmclin.dll     Intel     2.0.1380.1405
  12/02/1999  12:16a    335,712  Mslmsvrn.dll     Intel     2.0.1380.1405
  12/02/1999  12:16a    206,688  Ndscli9.dll      Intel     2.0.1380.1405
  12/02/1999  12:17a    270,176  Ndsclin.dll      Intel     2.0.1380.1405
  12/02/1999  12:16a    265,056  Ndssvrn.dll      Intel     2.0.1380.1405
  01/11/2000  12:52a     47,984  Odpsys32.exe     Intel     2.0.1380.1407
  01/11/2000  12:52a     55,664  Odpusr32.exe     Intel     2.0.1380.1407
  10/05/1999  12:17a     67,952  Progrm32.dll     Intel     2.0.1380.1053
  11/06/1999  12:56a    100,208  Sinv32.exe       Intel     2.0.1380.1070
  12/31/1999  02:13p    209,264  Smsapm32.exe     Intel     2.0.1380.1097
  10/11/1999  08:21p     15,680  Smscimp.dll      Intel     2.0.1380.1054
  11/04/1999  01:59a    291,856  Smsclreg.dll     Intel     2.0.1380.1063
  09/28/1999  11:29p     75,456  Sms_def.mof      Intel     
  01/12/2000  12:30a    781,463  Swdist32.exe     Intel     2.0.91.8
  10/27/1999  08:50p  3,826,417  Wbemsdk.exe      Intel     2.0.91.3

  12/30/1999  09:34p      5,677  54831.sql        Alpha     
  12/02/1999  12:17a    411,408  Abnwcli.dll      Alpha     2.0.1380.1405
  12/31/1999  02:15a    630,108  Apasetup.exe     Alpha     2.0.91.8
  12/02/1999  12:17a    256,272  Ccim32.dll       Alpha     2.0.1380.1405
  12/02/1999  12:40a  1,935,627  Ccmcore.exe      Alpha     2.0.91.7
  12/02/1999  12:40a  5,697,722  Clicore.exe      Alpha     2.0.91.7
  11/04/1999  02:00a    100,624  Clisvc95.exe     Alpha     2.0.1380.1063
  12/02/1999  12:17a    110,864  Clisvcl.exe      Alpha     2.0.1380.1405
  11/04/1999  02:12a    465,812  Cliunins.exe     Alpha     2.0.91.3
  10/05/1999  12:21a         67  Compver1053.ini  INTEL      
  10/11/1999  08:28p         67  Compver1054.ini  INTEL      
  11/10/1999  02:48a         67  Compver1070.ini  INTEL      
  11/11/1999  03:34a         67  Compver1072.ini  INTEL
  01/04/2000  06:57p         67  Compver1110.ini  INTEL  
  12/03/1999  08:15p         65  Compver1405.ini  INTEL
  01/11/2000  01:23a         67  Compver1407.ini  INTEL   
  11/12/1999  12:23a         67  Compver2.ini     Alpha     
  10/12/1999  11:32p    248,466  Dehinv32.exe     Alpha     2.0.91.3
  12/02/1999  12:17a    286,480  Falclin.dll      Alpha     2.0.1380.1405
  10/12/1999  11:32p    567,386  Inhinv32.exe     Alpha     2.0.91.3
  11/06/1999  12:59a    507,636  Insinv32.exe     Alpha     2.0.91.3
  11/04/1999  02:00a     97,040  Launch32.exe     Alpha     2.0.1380.1063
  12/02/1999  12:17a    576,272  Mslmclin.dll     Alpha     2.0.1380.1405
  12/02/1999  12:16a    573,712  Mslmsvrn.dll     Alpha     2.0.1380.1405
  01/11/2000  12:52a     68,880  Odpsys32.exe     Alpha     2.0.1380.1407
  01/11/2000  12:52a     78,096  Odpusr32.exe     Alpha     2.0.1380.1407  
  10/05/1999  12:18a    112,912  Progrm32.dll     Alpha     2.0.1380.1053
  11/06/1999  12:56a    144,144  Sinv32.exe       Alpha     2.0.1380.1070
  09/24/1999  09:36p    280,336  Smsapm32.exe     Alpha     2.0.1380.1043
  10/11/1999  08:21p     25,872  Smscimp.dll      Alpha     2.0.1380.1054
  11/04/1999  02:00a    550,672  Smsclreg.dll     Alpha     2.0.1380.1063
  09/28/1999  11:29p     75,456  Sms_def.mof      Alpha     
  01/11/2000  12:55a    836,151  Swdist32.exe     Alpha     2.0.91.8
  10/27/1999  08:52p  7,100,159  Wbemsdk.exe      Alpha     2.0.91.3
                

NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.


NOTE: When you apply this client hotfix bundle, you may need to temporarily disable Logon Discovery and Installation to prevent possible client file mismatches in a single-domain, multiple-site hierarchy. This can result in the existing senior site designation being lost. For additional information about special preparations before you apply this hotfix, click the article numbers below to view the articles in the Microsoft Knowledge Base:

238780 SMS: Best Practices for Applying Systems Management Server 2.0 SP1


235726 SMS: Specifying Senior Site for WinNT Logon Point Management


Client Hotfix Bundle Installation

Method 1: Using the Hotfix Installer

NOTE: You can use this method only for Intel-based computers.

  1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. The Q247306.exe file is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server by using an account with administrative privileges.
  3. On the site server, quit the SMS Administrator console.
  4. Run the Q247306.exe file and follow the instructions in the wizard. You can run this file in Quiet mode using the /s switch.
  5. The SMS services are stopped and restarted as part of the installation process. You need to stop the SMS_SITE_COMPONENT_MANAGER and SMS_EXECUTIVE services again before continuing to the next step.
  6. From the SMS site database server, use a Microsoft SQL Server query tool (for example, Query Analyzer or ISQL/W) to open the 54831.sql script file. This file is located in the I386 subfolder that you created in step 1. This script is also documented in the Q247306q.txt file, which is created in the Drive\Sms\Logs folder during the installation process.
  7. Select the SMS database in the SQL Server query tool and run the script. If you use a common SQL Server computer for multiple site databases, apply this script to the site database that belongs to the primary site you are updating.
  8. Restart the SMS site services. The new files are replicated to all logon points and client access points (CAPs). After all logon points and CAPs are updated, allow an additional 23 hours for clients to begin their update polling cycle.
  9. WARNING: Editing the Compver.ini file incorrectly can cause serious problems that may orphan your clients or cause them to become out of synchronization with the site. Microsoft cannot guarantee that problems resulting from the incorrect use of the following step can be resolved. Use this step only if you have the specific component version problem that is described below.


Continue with this step only after all clients are installed. This step is necessary only if the early revision of the hotfix for Q240921 was previously applied and your SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20xx). Manually reset the component version in the Compver.ini file that is located in the Drive\Sms\Inboxes\Clicomp.src\Base folder. Change the component version from 2.00.1380.2004 to 2.00.1380.1072).

Method 2: Manual Installation

NOTE: You can use this method for both Intel-based and Alpha-based site servers.

  1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. The Q247306.exe file is a Microsoft Windows Installer file that updates specific files on your site server and can only be run on Intel-based machines. Refer to installation method 1 in this article for information about how to use the Q247306.exe file.
  2. Quit the SMS Administrator console and stop all SMS services by using Control Panel. If the SMS_SITE_BACKUP service is running, stop it also.
  3. Copy the following files from the hotfix I386 folder to the Drive\Sms\Bin\I386 folder:

    Abnwcli.dll
    Bindcli9.dll
    Bindclin.dll
    Bindsvrn.dll
    Ccim32.dll
    Clisvcl.exe
    Falclin.dll
    Mslmcli9.dll
    Mslmclin.dll
    Mslmsvrn.dll
    Ndscli9.dll
    Ndsclin.dll
    Ndssvrn.dll
    Odpusr32.exe
    Odpsys32.exe
    Sinv32.exe
    Smsapm32.exe

  4. If Alpha-based support is enabled on the primary site, copy the following files from the hotfix Alpha folder to the Drive\Sms\Bin\Alpha folder:

    Abnwcli.dll
    Ccim32.dll
    Clisvcl.exe
    Falclin.dll
    Mslmclin.dll
    Mslmsvrn.dll
    Odpusr32.exe
    Odpsys32.exe
    Sinv32.exe
    Smsapm32.exe

  5. Copy the following files from the appropriate Platform subfolder to the Drive\Sms\Inboxes\Clicomp.src\Base\Platform folder:

    Ccmcore.exe
    Clicore.exe

  6. Copy the Apasetup.exe file from the appropriate Platform subfolder into the Drive\Sms\Inboxes\Clicomp.src\Smsapm32\Platform folder.
  7. Copy the following files from the appropriate Platform subfolder into the Drive\Sms\Inboxes\Clicomp.src\Hinv\Platform folder:

    Inhinv32.exe
    Sms_def.mof

  8. Copy the Insinv32.exe file from the appropriate Platform subfolder into the Drive\Sms\Inboxes\Clicomp.src\Sinv\Platform folder.
  9. Copy the Swdist32.exe file from the appropriate Platform subfolder into the Drive\Sms\Inboxes\Clicomp.src\Swdist\Platform folder.
  10. Copy the Wbemsdk.exe file from the appropriate Platform subfolder into the Drive\Sms\Inboxes\Clicomp.src\Wbem\Platform folder.
  11. WARNING: Editing the Compver.ini file incorrectly can cause serious problems that may orphan your clients or cause them to become out of synchronization with the site. Microsoft cannot guarantee that problems resulting from the incorrect use of the following step can be resolved. Use this step only if you have the specific component version problem described below.

    If your current SMS Client Base Component version is in the 1400 range (for example, 2.00.1380.14xx), replace the Compver.ini file in the Drive\Sms\Inboxes\Clicomp.src\Base folder with the Compver1405.ini file that is located in the hotfix bundle source folder after renaming this file to Compver.ini.
  12. If your current SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20xx), replace the Compver.ini file in the Drive\Sms\Inboxes\Clicomp.src\Base folder with the Compver2.ini file located in the hotfix bundle source folder. Note that you must rename the Compver2.ini file to Compver.ini.
  13. Replace the Compver.ini file in the Drive\Sms\Inboxes\Clicomp.src\Smsapm32 folder with the Compver1110.ini file located in the hotfix bundle source folder after renaming this file to Compver.ini.
  14. Replace the Compver.ini file in the Drive\Sms\Inboxes\Clicomp.src\Hinv folder with the Compver1054.ini file located in the hotfix bundle source folder after renaming this file to Compver.ini.
  15. Replace the Compver.ini file in the Drive\Sms\Inboxes\Clicomp.src\Sinv folder with the Compver1070.ini file located in the hotfix bundle source folder after renaming this file to Compver.ini.
  16. Replace the Compver.ini file in the Drive\Sms\Inboxes\Clicomp.src\Swdist folder with the Compver1407.ini file located in the hotfix bundle source folder after renaming this file to Compver.ini.
  17. From the SMS site database server, use a SQL Server query tool (for example, Query Analyzer or ISQL/W) to open the 54831.sql script file. This file is located in the appropriate Platform folder in the hotfix subfolder you created in step 1.
  18. Select the SMS database from within the SQL Server query tool and run the script. If you are using a common SQL Server computer for multiple site databases, apply this script to the site database that belongs to the primary site you are updating.
  19. Restart the SMS site services. The new files are replicated to all logon points and CAPs. After all logon points and CAPs are updated, allow an additional 23 hours for clients to begin their update polling cycle.
  20. Continue with this step only after all clients are installed. This step is necessary only if the early revision of the hotfix for Q240921 was previously applied and your SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20xx). Manually reset the component version in the Compver.ini file located in the Drive\Sms\Inboxes\Clicomp.src\Base folder. Change the component version from 2.00.1380.2004 to 2.00.1380.1072).



Additional query words: prodsms

Keywords: kbqfe kbhotfixserver kbfix kbinfo kbsms200fix KB247306