Article ID: 247270
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q247270
SYMPTOMS
If you view the size of the Recycle Bin on a logical disk which is larger than 4 gigabytes (GB), you see the wrong size displayed for the Recycle Bin.
CAUSE
This issue occurs because the Recycle Bin only uses 32-bit numbers to calculate the size.
You need to use 64-bit numbers to correctly calculate the size of the Recycle Bin for a hard disk larger than 4 GB.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name Platform
----------------------------------------------------
09/08/1999 02:01p 1,279,248 Shell32.dll x86
09/08/1999 01:59p 1,854,736 Shell32.dll Alpha
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.
Keywords: kbhotfixserver kbqfe kbbug kbdisplay kbenv kbfix KB247270
