Microsoft KB Archive/247270

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Recycle Bin Displays Incorrect Size for Disks Larger Than 4GB

Article ID: 247270

Article Last Modified on 11/1/2006


  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q247270


If you view the size of the Recycle Bin on a logical disk which is larger than 4 gigabytes (GB), you see the wrong size displayed for the Recycle Bin.


This issue occurs because the Recycle Bin only uses 32-bit numbers to calculate the size.

You need to use 64-bit numbers to correctly calculate the size of the Recycle Bin for a hard disk larger than 4 GB.


A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

   Date        Time    Size       File name    Platform
   09/08/1999  02:01p  1,279,248  Shell32.dll  x86
   09/08/1999  01:59p  1,854,736  Shell32.dll  Alpha


Microsoft has confirmed that this is a problem in Windows NT 4.0.

Keywords: kbhotfixserver kbqfe kbbug kbdisplay kbenv kbfix KB247270