Article ID: 247217
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q247217
SYMPTOMS
When you start a computer running Microsoft Windows 2000 Professional, with a 3Com/U.S. Robotics 56K Plug and Play fax/modem installed, the system bugchecks during the startup process, and you receive the following error message:
CAUSE
This behavior occurs because the Intel multiprocessor specification table does not contain entries for peripheral component interconnect (PCI) devices, such as this modem, and Windows 2000 does not correctly map the interrupt request level (IRQL).
STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000 Professional.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: crash lock freeze hang
Keywords: kbprb KB247217
