Microsoft KB Archive/247169

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Article ID: 247169

Article Last Modified on 11/1/2006


  • Microsoft Windows 2000 Professional Edition

This article was previously published under Q247169


After you install Microsoft Windows 2000 on a Dell Latitude XPiCD computer with an ESS 1887 Plug and Play (PnP) Audiodrive sound device, the infrared device on the computer does not work.


This behavior occurs because the Windows 2000 Setup program assigns three direct memory access (DMA) channels (00, 01, and 03) to the ESS 1887 PnP Audiodrive sound device, leaving no DMA resources available for the infrared device.


To work around this issue, use Device Manager to manually configure the ESS 1887 PnP Audiodrive sound device to use only two DMA channels. This makes one channel available to the infrared device when you restart the computer.


Microsoft has confirmed that this is a problem in Microsoft Windows 2000.


The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: device fail resources infrared

Keywords: kbbug kbpending KB247169