Microsoft KB Archive/247063
Article ID: 247063
Article Last Modified on 2/27/2007
- Microsoft Exchange Server 5.5 Standard Edition
- Microsoft Windows 2000 Standard Edition
This article was previously published under Q247063
When you try to install the Internet Mail Service for Exchange Server 5.5 on a Windows 2000 member server, it does not install, the installation wizard does not continue, and you receive the following error message:
This error can occur whether or not there is an entry for the domain name suffix on the DNS tab of the Advanced Properties dialog box of the TCP/IP Protocol.
The DNS entry on the Windows 2000 computer is not recognized as a valid domain name entry.
Manually add the DNS suffix to the computer name by following these steps:
- In Control Panel, double-click System.
NOTE: Another option is to right-click the My Computer icon on the desktop, and then click Properties. The end result is the same.
- Click the Network Identification tab.
- Click on the Properties button to display the Identification Changes dialog box.
- Click More.
- Add the DNS suffix in the Primary DNS Suffix for this Computer box, or example "microsoft.com".
- Click OK.
- Restart the computer when you are prompted.
- Run the Internet Mail Service installation again.
This only applies when the Windows 2000 server is a member of a Microsoft Windows NT 4.0 domain. In a Windows 2000 domain, the full domain name is already implemented and Internet Mail Service installs correctly.
Keywords: kbprb KB247063