Microsoft KB Archive/247010

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AV Master Drivers Do Not Fully Install on Windows 2000

Article ID: 247010

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition



This article was previously published under Q247010

SYMPTOMS

When you install a FAST Multimedia AV Master peripheral component interconnect (PCI) multimedia adapter, the system does not completely install the drivers. This occurs on a computer running either Microsoft Windows 2000 Professional or Microsoft Windows 2000 Server.

Windows 2000 detects the device and prompts for the location of the drivers. When you use the .inf file to install the drivers, Windows 2000 cannot locate the device. Also, even when you cancel the setup, programs may try to use the device. When this happens, you receive an error message and the computer stops responding (hangs).

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000 Professional and Microsoft Windows 2000 Server.


Additional query words: lock hang freeze

Keywords: kbbug kbnofix KB247010