Microsoft KB Archive/246940

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FP2000: FrontPage Stops Responding When You Send Page by Hotmail

Article ID: 246940

Article Last Modified on 9/3/2002


  • Microsoft FrontPage 2000 Standard Edition

This article was previously published under Q246940


In Microsoft FrontPage 2000, when you send a page by using your Hotmail e-mail account, FrontPage stops responding (hangs) and you may receive the following error message:

An unnamed file was not found.

Depending on your operating system, if you then click OK, you may receive one of the following error messages:

FRONTPG.exe has generated errors and will be closed by Windows. You will need to restart the program.
An error log is being created.


This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click Details, an error message similar to the following appears:

FRONTPG caused an invalid page fault in module MFC42.DLL at 0137:5f4086f7


To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: front page crash crashes

Keywords: kbbug kbfix KB246940