Microsoft KB Archive/246356

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Error Message: An Error Occurred Attempting to Read Properties for the <IIS5WWW> Resource

Article ID: 246356

Article Last Modified on 3/1/2007


  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server

This article was previously published under Q246356


When you creating the server cluster resource called IIS Server Instance with either the New Resource or the Configure Application Wizard, you may receive the following error message:

An error occurred attempting to read properties for the <IIS5WWW> resource:
An attempt was made to reference a token that does not exist.
Error ID: 1008 (000003f0).


This issue can occur if the IIS service is not installed on the node that owns the group in which you are adding the IIS Server Instance resource.


To resolve this issue, use the Add/Remove Programs tool to install the IIS services needed onto all nodes in the server cluster.


Microsoft is researching this problem and will post more information in this article when the information becomes available.


For failover to work properly for any IIS services, the services must be installed on all computers in the Server cluster and you must run IISSync to synchronize the IIS settings.

If you want to use cluster service to provide restart capabilities but not failover for the IIS Server Instance resource as well as resources that it depends on, like IP address, you can install IIS services on one node and then when you create the IIS server instance resource make that node the only possible owner. As long as the group that you add the IIS resource to is owned by the node with the service installed, it works.

Keywords: kbenv kberrmsg kbprb KB246356