Microsoft KB Archive/246277

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XADM: Unable to Restore Exchange Server 5.5 Using Seagate BackupExec

Article ID: 246277

Article Last Modified on 10/27/2006


  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q246277


When you try to use Seagate BackupExec version 6.11 or 7.0 or Computer Associates ArcServe version 6.6 to restore Microsoft Exchange Server 5.5 from a tape backup, the operation may not succeed and you may receive one or more of the following error messages:

Error 4294965485: JET_errFileNotFound

Error 4294966746: JET_errDatabaseInconsistent

Error 3355443730 (which indicates log corruption)


To resolve this issue, contact Seagate Technology, Inc. or Computer Associates to inquire about the availability of a fix for this issue.


To work around this issue, use the NTBackup utility to restore Exchange Server. Before beginning the process, you must catalog the tape.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
For information about how to contact these companies, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbprb KB246277