Article ID: 246239
Article Last Modified on 8/15/2005
APPLIES TO
- Microsoft Exchange Server 5.5 Service Pack 1
- Microsoft Exchange Server 5.5 Service Pack 2
- Microsoft Exchange Server 5.5 Service Pack 3
- Microsoft Exchange Active Server Components 5.0
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q246239
SYMPTOMS
When you attempt to reply to or forward a large message that is larger than 30 kilobytes (KB) in Microsoft Outlook Web Access (OWA), you may receive the following error message:
CAUSE
If the message text in the body of the original message is greater than 30 KB in size, you cannot reply to or forward the message. OWA has a limitation on message size that is not a restriction in a regular Outlook client.
WORKAROUND
Cut the text of the message and paste it into two or more smaller messages, or send the text to another recipient as an attachment.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
The error message is actually slightly incorrect. The message limitation for replying or forwarding occurs around 30 KB rather than 100 KB.
Keywords: kbprb kbpending KB246239
