Microsoft KB Archive/175540

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WD: Text Lost Opening Document Containing Unicode Characters

Article ID: 175540

Article Last Modified on 9/22/2005


  • Microsoft Word 6.0 Standard Edition
  • Microsoft Word 6.0a
  • Microsoft Word 6.0c
  • Microsoft Word 95 Standard Edition
  • Microsoft Word 95a

This article was previously published under Q175540


When you open a Word 97 document in Word 6.x for Windows or Word 7.x for Windows 95, some text formatted in Greek or Cyrillic fonts may be lost.


The Word 97 Import Converter (Mswrd832.cnv for Word 7.x and Msword8.cnv for Word 6.x) does not support the conversion of certain Unicode character combinations.

For more information, please see the following articles in the Microsoft Knowledge Base:

157088 WD97: Limitations Converting Documents from Word 97 to 6.x/7.0

163813 Boxes in Central European, Russian, or Greek Document


To resolve this problem, upgrade to the latest version of the Word 97-2000 Import Converter. For additional information, please see the following article in the Microsoft Knowledge Base:

162214 How to Obtain the Word 97-2000 Import Converter


Microsoft has confirmed this to be a problem with certain versions of the Word 97 Import converter.

This problem is corrected in the version of the converter available with Microsoft Office 97 SR-2.

Additional query words: convert corrupt

Keywords: kbbug kbfix kbqfe kbconversion kbhotfixserver KB175540