Microsoft KB Archive/175493

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XADM: Administrator Can't Extract Windows NT Local Account List if Similar Domain Name Exists

Article ID: 175493

Article Last Modified on 10/28/2006


  • Microsoft Exchange Server 4.0 Standard Edition
  • Microsoft Exchange Server 5.0 Standard Edition

This article was previously published under Q175493


When you attempt to extract the Windows NT account list using the Microsoft Exchange Administrator program, the Windows NT Domain drop down list box may not contain an entry for the local computer's primary domain.


A trusted domain has a domain name similar to the local domain, with the first characters being identical.


Microsoft has confirmed this to be a problem in Microsoft Exchange Server, versions 4.0 and 5.0.

We are currently researching this problem in Microsoft Exchange Server version 4.0 and will post more information here in the Microsoft Knowledge Base as it becomes available.

A supported fix for Microsoft Exchange Server, version 5.0 is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB175493