Article ID: 175480
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q175480
SYMPTOMS
When attempting to create a new mailbox or custom recipient in the Microsoft Exchange Administrator program, you may get the following error messages:
Also, the application log, viewed in the Windows NT Event Viewer, contains the following entry:
Event ID: 2034
Source: MSExchangeSA
Type: Error
Category: General
Description:
Unable to generate an e-mail address. The 'CCMAIL - General Error (code
1)'
Address type was returned by address generation DLL
'D:\exchsrvr\address\CCMAIL\i386\ccmproxy.dll'.
CAUSE
The above problem occurred on a computer running Exchange Server 4.0. This server is part of an Exchange Server site that also contains computers running Exchange Server 5.0 in it. That is why the Lotus cc:Mail address was being generated. Even though the above messages indicate problems generating the cc:Mail address, the same errors could occur with any other proxy address type (MS, X400, SMTP, and so on).
The above error messages are generated when the Gateway-Proxy attribute of the Site Addressing object in the Configuration container has been modified, and a proxy address type has been removed from the list of proxy address types. Another way of modifying the Site addressing attribute is to perform it using the Exchange Administrator program running in raw mode (/r).
The above errors were generated because even though the proxy address type has been removed from the Site Addressing object, the actual proxy address generator has not been removed from the E-mail Address Generators object in the Configuration Addressing container.
RESOLUTION
Add the proxy address back to the Gateway-Proxy attribute of the Site Addressing object.
If you do want to prevent the proxy address from being generated, both the proxy address type and the proxy address generator must be removed.
Keywords: kbprb KB175480
