Microsoft KB Archive/175467

From BetaArchive Wiki
Knowledge Base

Article ID: 175467

Article Last Modified on 11/13/2003


  • Microsoft Bookshelf 98 Standard Edition
  • Microsoft Bookshelf 99 Standard Edition
  • Microsoft Bookshelf 2000 Standard Edition

This article was previously published under Q175467


When you attempt to install Microsoft Bookshelf on a workstation from a network drive, you may receive the following error message:

The file <drive>:\Office\Msreftl.dll could not be opened.


The server may be running network operating system software that does not support long filenames.


Upgrade your network operating system software to a version that supports long filenames.


This error occurs because the file Msreftl.dll is normally installed to the path Program Files\Common Files\Microsoft Shared\Reference Titles. Because this path contains long filenames, the file cannot be installed.

For more information on using Bookshelf on networks and servers, please see the Bookshelf Network Administrator's Guide.

Additional query words: multi multi-media media mm diskless

Keywords: kbnetwork kbsetup kbprb KB175467