Microsoft KB Archive/175340
PSS ID Number: 175340
Article Last Modified on 11/8/2001
The information in this article applies to:
- DreamWorks Interactive, Dilbert's Desktop Games 1.0
This article was previously published under Q175340
The following article contains the contents of the Readme.txt found in the root directory of the Dilbert's Desktop Games compact disc.
Readme File ----------- DREAMWORKS INTERACTIVE DILBERT'S DESKTOP GAMES READ ME (c) 1997 DREAMWORKS INTERACTIVE If you are having trouble getting DILBERT'S DESKTOP GAMES to run on your system, please read the troubleshooting section below. If you are using Notepad to read this file, check Word Wrap on the Edit menu to make it easier to read. ========================================================= CONTENTS 1. HARDWARE AND SYSTEM REQUIREMENTS 2. PERFORMANCE TIPS 3. INSTALLATION NOTES 4. TROUBLESHOOTING 4.1. INSTALL 4.2. AUDIO 4.3. VIDEO 5. HARDWARE AND SYSTEM COMPATIBILITY ========================================================= 1. HARDWARE AND SYSTEM REQUIREMENTS To play DILBERT'S DESKTOP GAMES, you will need: - 486 or higher processor, 66MHz (Pentium Recommended, but not required) - 2x-speed CD-ROM drive - 8 MB RAM - Video card with 256 colors recommended - Windows NT, Windows 95 - Windows compatible sound card - Microsoft compatible mouse - 40 MB hard disk space ========================================================= 2. PERFORMANCE TIPS - You do not need to have the CD in your drive to play DILBERT'S DESKTOP GAMES, but you will need it to receive your reward from Dogbert after you collect all game machine components, so keep the CD handy! - Check your monitor video card settings. The best settings are 800 x 600 and 16bit color. (See section 4.3 VIDEO TROUBLESHOOTING for instructions on how to change the settings.) Please note that you should turn off DILBERT, then restart it after changing resolution or color depth. - Playing in 256 color will not affect the game, but may cause your desktop to appear discolored. This effect will go away once you are done playing DILBERT, and will not affect your system in any adverse way. - If the game runs too slow on your system try turning off other programs that you aren't going to need for awhile. This frees up RAM and will allow the game to function a bit smoother. ========================================================= 3. INSTALLATION NOTES - DILBERT'S DESKTOP GAMES requires Microsoft Windows 95 or Microsoft Windows NT 4.0. To purchase a Windows upgrade, see your local retailer. ========================================================= 4. TROUBLESHOOTING If you're uncomfortable trying any of the following suggestions on your own, you may want to ask your dealer or a more experienced friend to help. ========================================================= 4.1. INSTALL TROUBLESHOOTING ***** "I don't see an installation screen." ***** If this occurs, try the following: - When you put the CD in, wait 5-10 seconds for your drive to recognize the disc. - If the Installation screen still does not show up, open the My Computer on your desktop and double-click the DILBERT icon. - If you do not see a DILBERT icon in My computer, double-click the My Computer icon. Double-click the CD-ROM icon and a window should appear showing the files on the disc. Double-click Setup. If this doesn't work, you may be having problems with your CD-ROM drive. ***** "I'm having problems with my CD-ROM drive." ***** Check the drive itself. Here are three things to try. - Make sure the DILBERT disc is inserted i the CD-ROM drive. - If you have an external CD-ROM drive, make sure the power is turned on and that it is correctly connected to your computer. Check for a hardware conflict. - Make sure the CD-ROM drive doesn't conflict with other hardware by using the Hardware Conflict Troubleshooter. - To use the Hardware Conflict Troubleshooter: 1. In Windows, click the Start button, and then click Help. 2. Double-click Troubleshooting. 3. Double-click "If you have a hardware conflict" and follow the on screen instructions. If, after you try these three things, DILBERT still tells you it can't find data, check to see if your CD-ROM drive is installed properly. Refer to the manual that came with your computer system or CD-ROM drive for help, or contact the company that supplied the drive. NOTE: If you have multiple CD-ROM drives on your system we suggest installing DILBERT using the primary CD-ROM (usually D:\). ***** "I have 42 megs of disc space and DILBERT only needs 40. but I can't install." ***** You may need to have well over forty megs of hard drive space free during installation. Some hard drives are partitioned in such a way that install programs will take up more space than the final product requires. If this is the case delete any extraneous files on your hard drive. ========================================================= 4.2. AUDIO TROUBLESHOOTING ***** "I don't hear any sound." ***** - Make sure your speakers are plugged into the correct connection on your sound card. - Make sure the sound card is pressed securely into its slot. - Make sure the sound card switches and settings were set correctly when the sound card was installed. Refer to your sound card manual for more information on your sound card settings. - Make sure the sound card doesn't conflict with other hardware by using the Hardware Conflict Troubleshooter. The Hardware Conflict Troubleshooter was designed specifically to help with hardware conflicts in Windows. To use the Troubleshooter: 1. In Windows, click the Start button, and then click Help. 2. Double-click Troubleshooting. 3. Double-click "If you have a hardware conflict" and follow the on screen instructions. ***** "The sound is distorted, skips, or cuts off." ***** - If the sound is distorted, try adjusting the sound card volume with a program that is often called a "mixer." To get to the mixer, double-click the Volume Control. Sometimes there is a little speaker located on your Taskbar that you can double-click. Or, click the Start button, point to Programs, point to Accessories, point to Multimedia and click Volume Control. Turn down the volume using the volume slider bar under Volume Control and then close the Volume Control window. - Most sound cards can play only one sound at a time. Some sound-producing programs, like a screen saver or any program that makes a sound in the background, may take over the sound capability of your computer and interrupt DILBERT sounds. If you suspect you have such a program, do not run it or any other sound-producing programs at the same time as DILBERT. ========================================================= 4.3. VIDEO TROUBLESHOOTING ***** Your computer must display at least 256 colors to run DILBERT'S DESKTOP GAMES ***** To display 256 colors in Windows 95: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Display icon. 3. Click the Settings tab. 4. Under Color Palette, click 256 Color. 5. Click OK. If you don't have the necessary 256-color driver, or if you're not sure that your video card supports 256 colors, contact your video card manufacturer. ***** Make sure you have the correct Monitor Type selected for your computer. ***** To do this use the following steps: 1. Click the Start button, point to Settings and click Control Panel. 2. In Control Panel, double-click the Display icon. 3. Click the Settings tab and click Change Display Type. 4. Under Monitor Type, verify that the correct Monitor Type is selected. If the incorrect monitor is selected or if the Monitor Type is set to Unknown, click Change to select the correct monitor. ========================================================= 5. HARDWARE AND SYSTEM COMPATIBILITY ***** Troubleshooting Specific Video Cards ***** - If you are using any of the following cards: Alliance Promotion, Trident 9440 Eval Board, Cirrus Logic 5436 PCI, you may experience problems when playing DILBERT's DESKTOP GAMES. If you experience any problems, please contact your hardware manufacturer.
Additional query words: kbdw dream works dream-works dilbert goose bumps dwi
Keywords: kbinfo kbref kbsetup KB175340
Technology: _IKkbbogus kbDIDilbert kbDISearch kbHomeProdSearch