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Microsoft KB Archive/175289

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Knowledge Base

Article ID: 175289

Article Last Modified on 1/22/2007


  • Microsoft Excel 97 Standard Edition
  • Microsoft Word 97 Standard Edition
  • Microsoft Office 97 Standard Edition
  • Microsoft Office 97 Developer Edition

This article was previously published under Q175289


When you open a file or run a Microsoft Visual Basic for Applications macro that displays a user form, you receive the following error message:

Compile error: ActiveX component can't create object.

When you click OK, you receive the following error message:

Could not load an object because it is not available on this machine.

When you click OK, you receive one of the following error messages:

License information for this component not found. You do not have an appropriate license to use this functionality in the design environment.


The control cannot be created because it is not properly licensed.


This problem occurs under the following two conditions:

  • You opened a file in Microsoft Word or Microsoft Excel or ran a macro to display a user form containing an ActiveX control that ships with the Microsoft Office 97 Developer Edition (ODE) Tools.


  • You did not have the ODE Tools installed on your computer. Instead, the ActiveX controls were distributed to you.


Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows and Microsoft Word 97 for Windows. This problem was corrected in Excel 97 Service Release 1 (SR-1) and Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

172475 OFF97: How to Obtain and Install MS Office 97 SR-1


The ODE includes a Setup Wizard that you can use to create a Setup program for installing files for a custom application. Unless the users have Microsoft Office 97 SR-1 installed, they will receive the error messages listed in the "Symptoms" section of this article when you distribute ActiveX controls with the Setup program.

Additional query words: xl97 wd97 SR1 OutSol

Keywords: kbbug kbfix KB175289