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Microsoft KB Archive/175201

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Knowledge Base


UNCONF: MSB ErrMsg: Error 99 Starting Magic School Bus Programs

Article ID: 175201

Article Last Modified on 8/17/2005



APPLIES TO

  • Scholastic's The Magic School Bus Explores the Rainforest
  • Scholastic's The Magic School Bus Explores in the Age of Dinosaurs
  • Scholastic's The Magic School Bus Explores Inside the Earth



This article was previously published under Q175201

*********************************************************************
**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED, EDITED, OR TESTED BY MICROSOFT. USE ONLY         **
**     WITH DISCRETION.                                            **
*********************************************************************
        

SYMPTOMS

When attempt to start a Magic School Bus program, you receive the following error message:

ERROR 99: The program has detected that the video driver does not support all the operations by this program (399), if you choose to ignore this message the program may not be able to display correctly.

CAUSE

This can be caused by incorrect or missing entries in your Win.ini and System.ini system files.

RESOLUTION

To check your Win.ini and System.ini entries, follow these steps:

  1. Click Start, and then click Run.
  2. In the Open box, type the following, and then click OK:

    sysedit

    This opens the System Configuration Editor.
  3. On the Window menu in System Configuration Editor, click C:\Windows\System.ini (where C:\Windows is the drive and directory where Windows 95 is installed). This brings the text in the System.ini file to the front.
  4. On the Search menu, click Find.
  5. In the Find box, type 386enh.
  6. In the [386enh] section, look for lines that begin with DEVICE=, and end in .386. For example:

    DEVICE=c:\windows\powerman.386

  7. Place a semicolon (;) in front of all lines that end in .386. For example:

    ;DEVICE=c:\windows\powerman.386

  8. When you have completed Step 5, click Save on the File menu.
  9. On the Window menu in System Configuration Editor, click C:\Windows\Win.ini (where C:\Windows is the drive and directory where Windows 95 is installed). This brings the text in the Win.ini file to the front.
  10. On the Search menu, click Find.
  11. In the Find box, type mci extensions.
  12. In the [mci extensions] section, look for the following line:

    avi=AVIVideo

  13. If this line is not present, add it to the [mci extensions] section.
  14. On the File menu, click Save.
  15. On the File menu, click Exit.
  16. Shut down Windows 95, and restart your computer.

Try to start your Magic School Bus program again.


Additional query words: msb display err

Keywords: kbenv kbsyssettings kbprb KB175201