Microsoft KB Archive/175187
Microsoft Knowledge Base
Extra Modem Settings I-M for Connecting to MSN
Last reviewed: October 20, 1997
Article ID: Q175187
The information in this article applies to:
- The Microsoft Network, versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5
You may be unable to connect, or have difficulty remaining connected to MSN, The Microsoft Network. Some modems may require extra settings or specific configurations to connect to MSN.
The following table lists extra modem settings and configurations that may help specific modems connect to MSN.
NOTE: Rockwell settings may work for any modem that uses the Rockwell chipset, including Boca, Zoltrix, and Zoom 14.4 modems.
Manufacturer/Model Extra Settings Status Configuration
IBM Aptiva MWave 28.8 None CONFIRMED Use Error Control on for the first attempts, then, if necessary, use Error Control off. IBM Aptiva MWave 28.8 Unknown UNCONFIRMED Error Control off. with MWave 2.0 driver McAfee & the IBM Aptiva conflict. Right-click the shield on the taskbar, click Disable, and then retry the modem connection. If the caller wishes to have McAfee active after connecting, right-click the shield and then click Enable. This should resolve the issue. IBM ThinkPad MWave 28.8 AT&F&SE1Q0V1X1 CONFIRMED None.
IBM ThinkPad 28.8 Unknown UNCONFIRMED You can only with MWave 2.0 driver connect at 19,200 with 28.8 numbers. You must contact IBM for a firmware update to resolve this issue. IBM ThinkPad AT&FSE1Q0V1X1 UNCONFIRMED There is a MWave 28.8 PCMCIA conflict with the graphics card on these computers. You must contact IBM to resolve this issue. IBM Internal E1Q0V1X4&K3 CONFIRMED None.
Model 701 14.4
Infotel 14.4 Data/Fax AT&F CONFIRMED Install as a Standard 14.4. Remove FIFO Buffers. Infotel 28.8 Data/Fax AT&F1 CONFIRMED Error Control off. Intel IntelliFax 14.4 AT&F UNCONFIRMED Error Control off. Logicode %C0\N3S10=200 CONFIRMED None.
Quick-Tel 2814 HV
Maxtech 14.4 Unknown UNCONFIRMED Remove modem and then restart the computer. Install as a Standard 14.4. MaxTech 28.8 Unknown UNCONFIRMED Install as a Standard 28.8. Set maximum speed to 38400. MaxTech 33.6 AT&F UNCONFIRMED Error Control off. Remove the Maxtech driver and then restart the computer. Redetect the modem but install as a Standard 28.8 MaxTech 33.6 Unknown UNCONFIRMED Check ATI6= DSP with TI chipset and EPROM versions 2.0. DSP and EPROM dates 12/18/95. See US Robotics 33.6 modem with the TI chipset for more information on this modem. Megahertz 14.4 AT&F CONFIRMED None.
Megahertz XJ2288 PCMCIA AT&F CONFIRMED Error Control on. Motorola AT&F1 CONFIRMED Error Control on. Lifestyle 28.8 PnP Compress Data off. Motorola None CONFIRMED Install as a Lifestyle & Power 28.8 Standard 28.8.
Motorola AT&F&C1&D2\Q3 UNCONFIRMED None.
Lifestyle 28.8 PnP
Motorola Unknown UNCONFIRMED Install as a Lifestyle & Power 28.8 Standard 28.8.
Motorola AT&F&K3&D0 UNCONFIRMED Error Control off.
Modem Surfer 28.8
Motorola \N3\Q3%C0 UNCONFIRMED Different extra Modem Surfer 28.8 settings may be needed for different BIOS versions or configurations. Contact the manufacturer. Motorola AT&F CONFIRMED Error Control off, Montana PCMCIA 28.8 and set maximum speed to 57600. Motorola AT&F CONFIRMED Error Control off. Montana PCMCIA 33.6 Getting these PCMCIA modems connected may require new drivers. Contact the manufacturer or visit their web site to download new drivers, if available. Motorola Premier 33.6 *MM UNCONFIRMED The Modem.inf file provided by the manufacturer disables Automode modulation and locks the modem in v.22bis mode. To use Automode modulation characteristics and true v.34 modem speeds, contact the manufacturer.
To add an extra setting or to change the Use Error Control or Compress Data options, use the following steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Modems.
- Click the modem you are using, and then click Properties.
- On the Connection tab, click Advanced.
- In the Extra Settings box, type the appropriate extra settings.
- Enable or disable the Use Error Control and Compress Data options as appropriate.
- Click OK or Close until you return to Control Panel.
Keywords : msnconnect Version : WINDOWS:1.0,1.05,1.2,1.3,2.0,2.5 Platform : WINDOWS Issue type : kbref
Last reviewed: October 20, 1997