Microsoft KB Archive/175125

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XWEB: Outlook Web Access May Not See Outlook Schedule

Article ID: 175125

Article Last Modified on 3/30/2004


  • Microsoft Outlook Web Access 5.5
  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q175125


You normally work with the Microsoft Outlook Calendar to store your schedule data. Then, using Outlook Web Access (OWA), you enable the Use Microsoft Schedule+ as My Primary Calendar option. At this point, you may no longer be able to view your original schedule data or free-or-busy information that you created using the Outlook Calendar.


This is by design.


If you normally use the Outlook Calendar for storing your schedule data and you then select Schedule+ as the primary calendar from Outlook Web Access, appointments will no longer be created in the Calendar folder. Therefore, any changes you make in Outlook cannot be viewed in OWA, and vice versa.

This behavior will occur if you work with Microsoft Outlook from more than one computer and choose different settings for how you use your schedule. For example, if you choose to use the Outlook Calendar on one computer and Schedule+ on another computer, neither client will be able to see the other's schedule data or free-or-busy information correctly.

NOTE: By default, OWA for a Macintosh will use the Schedule+ calendar. If you have users that are migrating to a Windows computer and notice that they can no longer see their OWA information, they will need to change their OWA setting to now use Outlook Calendar instead of Schedule+, then log off and log back into OWA to see their Windows calendar.

Additional query words: 7.x 7.0 7.0a

Keywords: kbusage KB175125