Article ID: 174962
Article Last Modified on 6/29/2004
APPLIES TO
- Microsoft Cinemania 97 Standard Edition
- Microsoft Music Central 97 Standard Edition
This article was previously published under Q174962
SYMPTOMS
When you try to remove the program listed at the top of this article using the Add/Remove Programs feature in the Windows Control Panel, you receive an error message similar to the following:
CAUSE
This occurs if:
- The program compact disc is not in the drive. Insert the disc and try it again.
-or-
- The program is no longer installed correctly. In this case, manually uninstall the program using the steps below.
RESOLUTION
To manually uninstall the program, follow these steps:
- Click Start, point to Programs, and click MS-DOS Prompt.
- With the program disc in the CD-ROM drive, change to the CD-ROM drive.
For example, enter the following:D:
- Enter one of the following commands, depending on which program you are removing:
CINMANIA /UNINSTALL
-or-
MUSCNTRL /UNINSTALL - You should receive a message similar to the following:
Microsoft Cinemania 97 has been removed successfully.
MORE INFORMATION
This can happen if the CD-ROM drive letter has changed since the original installation of the program. For example, this can happen after you install a second hard drive. This could cause your CD-ROM drive designation to change from drive D to drive E. If this happens, uninstall will fail.
Additional query words: Encarta World Atlas kbimu multi multi-media media mm
Keywords: kbsetup kbprb kbmm kbfaq kbusage KB174962
