Microsoft KB Archive/174952

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Article ID: 174952

Article Last Modified on 10/27/2006



APPLIES TO

  • Microsoft Systems Management Server 1.0 Standard Edition
  • Microsoft Systems Management Server 1.1 Standard Edition
  • Microsoft Systems Management Server 1.2 Standard Edition



This article was previously published under Q174952

SYMPTOMS

While logging on, you may receive the following error:

SMSRUN16\32 cannot find the file smsrun16.exe or smsrun32.exe or one of its components. Make sure the path and filename are correct and that all required libraries are available.

CAUSE

This error message appears in situations where you have multiple installations of an operating system on a computer, or when a computer is upgraded from one operating system to another and the new operating system is in a different directory than the old one.

WORKAROUND

To work around this problem, run the Upgrade.bat file to update the Systems Management Server client setup.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K


MORE INFORMATION

When Systems Management Server verifies client installation, it verifies that Smsrun16.exe or Smsrun32.exe is on the load= line of the Win.ini file. If Systems Management Server does not find one of these executable files on the load= line, it adds the appropriate entry. However, Systems Management Server does not check to see that one of these executable files is actually located in the current operating system directory specified by the LocalWindowsPath entry of the Sms.ini file.


Additional query words: prodsms file name OS

Keywords: kbbug kbsetup KB174952