Microsoft KB Archive/174449

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Article ID: 174449

Article Last Modified on 1/20/2007



APPLIES TO

  • Microsoft Outlook 97 Standard Edition



This article was previously published under Q174449

SUMMARY

You cannot remove the Rules Wizard using the Add/Remove Programs in the Windows Control Panel. You must remove the Rules Wizard files manually.

MORE INFORMATION

Completely removing the Rules Wizard is a three-step process.

  • Remove the Rules Wizard from within the Add-In Manager.
  • Manually delete the Rules Wizard support files.
  • Replace the deleted files with the original Outlook files.

Remove the Rules Wizard Add-ins

To remove the Rules Wizard Add-ins, follow these steps:

  1. On the Tools menu, click Options.
  2. On the General tab, click Add-In Manager.
  3. Click to select Rules Wizard Processing, then click Remove.
  4. Click to select Rules Wizard Delivery, click Remove, then click OK twice.
  5. On the File menu, click Exit and Log Off.

Delete the Rules Wizard Support Files

To manually delete the Rules Wizard support files, follow these steps:

  1. Click Start, point to Programs, and click Windows Explorer.
  2. Click the Office folder and delete the following files:

    Outlhlp.aw
    Outlhlp.cnt
    Outlhlp.gid

    NOTE: The default location is C:\Program Files\Microsoft Office\Office.
  3. In the Windows Explorer, click the Addins folder and delete the following files:

    Olrule.hlp
    Ruleswiz.dll
    Ruleswiz.ecf
    Ruleswz2.ecf

    NOTE: The default location of the Addins folder is C:\Program Files\Microsoft Office\Office\Addins.
  4. On the Tools menu, point to Find, then click Files or Folders.
  5. Type *.rwz in the Named field, select the drive letter that contains Office 97, click to check Include Subfolders, then click Find Now.
  6. Click to select each of the files in the Search results and delete them.
  7. On the File menu, click Close.

Replace the Deleted Support Files

To replace the deleted support files with the original Outlook files, follow these steps:

  1. Insert your Microsoft Office 97 or Microsoft Outlook 97 Compact Disc into the CD-ROM drive.
  2. On the Tools menu, point to Find, then click Files or Folders.
  3. Type outlhlp, in the Named field, select the CD-ROM drive letter, click to select Include Subfolders, then click Find Now.
  4. Click Outlhlp.aw and Outlhlp.cnt while pressing CTRL.
  5. On the Edit menu, click Copy.
  6. On the File menu, click Close.
  7. Click the Office folder on your hard disk, and on the Edit menu click Paste.


NOTE: The default location is C:\Program Files\Microsoft Office\Office.

  1. On the File menu, click Close.
  2. Click Start, click Shut Down. Click Restart the computer, and click Yes.



Additional query words: uninstall

Keywords: kbhowto kbinfo KB174449