Microsoft KB Archive/174400

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OL97: Outlook Exits When Microsoft Exchange Server is Down

Article ID: 174400

Article Last Modified on 1/20/2007


  • Microsoft Outlook 97 Standard Edition

This article was previously published under Q174400


When you use Microsoft Outlook 97 with Microsoft Exchange Server as your e-mail service, if you attempt to open a different folder when the server is down, Outlook may abruptly exit.


Microsoft has confirmed this to be a problem in Microsoft Outlook 97. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: shut down close quit

Keywords: kbbug kbpending KB174400