Microsoft KB Archive/174386

Microsoft Knowledge Base

Err Msg: Selected Message Is No Longer Available on the Server

Last reviewed: September 26, 1997
Article ID: Q174386

The information in this article applies to:

• The Microsoft Network, versions 1.3, 2.0
• Microsoft Internet Mail and News version 1.0 for Windows 95

SYMPTOMS

When you click a news message in a newsgroup using Microsoft Internet Mail and News, you may receive the following error message:

   Selected message is no longer available on the server.

CAUSE

This error message can occur for any of the following reasons:

• The news message has expired and is no longer on the news server.
• The news message is too large to be transferred from the news server.
• Internet Mail and News is not connected to the news server.

RESOLUTION

To resolve this behavior, remove all expired or outdated headers from the local cache. To do so, use the following steps:

1. Click Start, point to Programs, and then click Internet News.
2. On the File menu, click Clean Up Files.
3. In the Local File(s) For box, click your news server, and then click Delete.
4. Click Close, and then close Internet News.

Additional query words: 1.00 1.30 2.00 Keywords : msnenv kbtool Version : WINDOWS:1.3,2.0 Platform : WINDOWS THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Last reviewed: September 26, 1997 ©1997 Microsoft Corporation. All rights reserved. Legal Notices.