Registrations are now open. Join us today!
There is still a lot of work to do on the wiki yet! More information about editing can be found here.
Already have an account?

Microsoft KB Archive/174384

From BetaArchive Wiki
Knowledge Base


Article ID: 174384

Article Last Modified on 1/20/2007



APPLIES TO

  • Microsoft Outlook 97 Standard Edition



This article was previously published under Q174384


SYMPTOMS

When sending e-mail with an attachment, you may be disconnected from your Internet service provider (ISP).

CAUSE

Your message and attachment may exceed the allowable message size on the ISP server.

RESOLUTION

Contact your ISP to see if another server is available which will handle your message and attachment.

MORE INFORMATION

Some ISP companies provide two Simple Mail Transfer Protocol (SMTP) addresses, one for most messages and a secondary one for handling larger attachments. Many ISPs will automatically switch between these servers based on need. If yours does not switch automatically or will not allow you to connect to the secondary server on a default basis, you may need to set up a second profile to address the secondary server for sending larger messages.

REFERENCES

For more detailed information about configuring Internet Mail Services, please refer to the following article in the Microsoft Knowledge Base:

165228 OL97: Configuring the Internet Mail Information Service


For more detailed information about configuring different profiles, please refer to the following article in the Microsoft Knowledge Base:

162203 OL97: User Profiles and Information Services


For more detailed information about troubleshooting general configuration issues, please refer to the following article in the Microsoft Knowledge Base:

161973 OL97: Troubleshooting Outlook Configuration Problems


Keywords: kbprb KB174384