Microsoft KB Archive/174274
Article ID: 174274
Article Last Modified on 9/30/2004
- Microsoft IntelliPoint 2.0
- Microsoft Office 97 Standard Edition
This article was previously published under Q174274
If you have an open menu in a Microsoft Office 97 program, and you move the mouse pointer out of the program window and onto the desktop, you may receive the following error message:
This error message occurs only when the program is running in a window (is not maximized).
This error message can occur if you have Microsoft IntelliPoint version 2.0 installed, and if you have enabled the Focus option or the SmartSpeed option (or both options) on the StepSavers tab in the Mouse tool in Control Panel.
To work around this problem, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Mouse.
- Click to clear the Focus check box and the SmartSpeed check box.
- Close Control Panel.
- Restart your computer.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: ipf Word Excel Outlook Access Powerpoint
Keywords: kberrmsg kbenv kbfaq KB174274