Microsoft KB Archive/174269

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Actimates Barney Software Err Msg: Incompatible Colorsetting

PSS ID Number: 174269

Article Last Modified on 11/21/2003

The information in this article applies to:

  • Microsoft Barney Goes to the Circus 1.0
  • Microsoft Fun on Imagination Island with the Microsoft ActiMates PC Pack 1.0
  • Microsoft Fun on the Farm with Barney 1.0
  • Microsoft Barney Under the Sea 1.0

This article was previously published under Q174269


When you run an ActiMates-compatible software program using a display setting of 256 colors, you receive the following error message:

Incompatible colorsetting. This Barney software requires that your computer be set to 256 colors or higher.

To change your color setting:

  1. Click the Windows Start button, click Settings, and then click Control Panel.

    Double-click the Display icon, then click the Settings tab.

    Under Color Palette, select 256 Color.


The ActiMates software requires a screen resolution of 800 x 600.


Use the following steps to resolve this problem:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Display and then click the Settings tab.
  3. Under Desktop Area, move the slider to 800 x 600 Pixels.
  4. Click OK.

NOTE: If you are unable to change the screen resolution to 800 x 600, your computer or monitor may not be capable of displaying this resolution. In which case, you should contact your computer manufacturer for further troubleshooting assistance.


For more information about how to solve problems related to Microsoft ActiMates characters, use the ActiMates Troubleshooter located at the following Microsoft Web site:

Additional query words: acti acta barnie barny mate mates actamate actimate kbimu actimates acti-mates

Keywords: kbdisplay kberrmsg kbfix kbprb KB174269
Technology: kbActimatesSearch kbBarneyCircus100 kbBarneyUnderSea100 kbFunFarm100 kbFunImagination100 kbHomeProdSearch