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Microsoft KB Archive/174262

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Microsoft Knowledge Base

Frequently Visited Web Sites Appear Incorrectly

Last reviewed: September 24, 1997
Article ID: Q174262

The information in this article applies to:

  • The Microsoft Network, versions 1.3, 2.0, 2.5
  • Microsoft Internet Explorer versions 3.0, 3.01, 3.02 for Windows 95

SYMPTOMS

When you are using MSN, The Microsoft Network, you may experience either of the following symptoms:

  • Some frequently visited Web sites may not be loaded properly.
  • Your computer may have low free disk space, even though you have not installed any new software.

CAUSE

This behavior can occur if the Internet Explorer cache folder contains too many files, or contains damaged files.

RESOLUTION

To resolve this behavior, empty the Internet Explorer cache folder. To do so, use the following steps:

  1. Right-click the The Internet icon on the desktop, and then click Properties.
  2. On the Navigation tab, click Clear History.
  3. When you are prompted to delete all items from your History folder, click Yes.
  4. On the Advanced tab, click Settings, and then click Empty Folder.
  5. When you are prompted to delete all files in the Temporary Internet Files folder, click Yes.
  6. Click OK, and then click OK.

For additional information about the Internet Explorer cache, see the following articles in the Microsoft Knowledge Base:

   ARTICLE ID: Q153485
   TITLE     : How Internet Explorer 3.x Caches Web Pages

   ARTICLE ID: Q160158
   TITLE     : "Wininet.dll IPF" Error Message Using MSN

   ARTICLE ID: Q157729
   TITLE     : How to Clear Cached Address Entries in Internet Explorer

   ARTICLE ID: Q158769
   TITLE     : Emptying Temporary Internet Files Folder Leaves Cookie
               Files

Additional query words: 1.30 2.00 2.50 3.00

Keywords : msninternet kbenv
Version : WINDOWS:1.3,2.0,2.5,3.0,3.01,3.02
Platform : WINDOWS


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 24, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.