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Microsoft KB Archive/173960

From BetaArchive Wiki
Knowledge Base

Create Renewal Request Option Grayed Out in Key Manager

Article ID: 173960

Article Last Modified on 6/23/2005


  • Microsoft Internet Information Server 1.0

This article was previously published under Q173960

We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:


The Create Renewal Request option is always grayed out in Key Manager. This option is found when you highlight the certificate, and then click Key.


The Create Renewal Request option is found grayed out in three different scenarios:

  • If the certificate is valid and not yet expired.
  • If the certificate will expire within ten days. The status message will also indicate, "It will Expire soon."
  • If the certificate has already expired. The status message will also indicate, "This key has expired."

This condition will be found in all certificates that are created in Internet Information Server (IIS) 1.0, even if the certificate is moved to an IIS version 2.0 or higher system.


Microsoft has confirmed this to be a problem in Internet Information Server version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbbug kbui kbpending KB173960