Microsoft KB Archive/173780

Microsoft Knowledge Base

Error Message: A Fatal Exception Error 06 Has Occurred

Last reviewed: October 6, 1997
Article ID: Q173780

The information in this article applies to:

• The Microsoft Network versions 2.0, 2.5

SYMPTOMS

When you connect to MSN, The Microsoft Network, you may receive the following error message:

   A fatal exception error 06 has occurred.

CAUSE

This behavior can occur if you are using an Everex StepNote laptop computer with a NeoMagic MagicGraph video adapter.

RESOLUTION

To resolve this behavior, use any of the following methods:

Method 1

Contact your computer manufacturer to determine if there is a newer video driver available. This error message may occur with version 4.03.00.2526 of the NeoMagic MagicGraph128ZV video driver.

Method 2

To work around this behavior, configure your computer to not use graphics accelerator functions. To do so, follow these steps:

1. Right-click My Computer on the desktop, and then click Properties.
2. On the Performance tab, click Graphics.
3. Move the Hardware Acceleration slider to None.
4. Click OK, and then click Close.
5. Click Yes to restart your computer.

Additional query words: 2.00 2.50 Keywords : msnconnect kbenv kberrmsg Version : WINDOWS:2.0,2.5 Platform : WINDOWS THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Last reviewed: October 6, 1997 ©1997 Microsoft Corporation. All rights reserved. Legal Notices.