Article ID: 173778
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Active Server Components 5.0
- Microsoft Outlook Web Access 5.5
This article was previously published under Q173778
SYMPTOMS
When you log on to a client mailbox on an Exchange Server 5.0 computer using a Web browser such as Internet Explorer, the following error message occurs:
CAUSE
The user is attempting to log on to an account that is locked by the Windows NT account information. This may be due to logging on with incorrect information a number of times, and thus exceeding the limit set by the administrator for bad login attempts.
WORKAROUND
After you have waited the amount of time set in the lockout duration by the administrator in User Manager for Domains for invalid logins, try logging on again to the Exchange Server computer, or have the Windows NT administrator reset the account information and unlock the account.
Keywords: KB173778
