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Microsoft KB Archive/173558

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Knowledge Base

XADM: Client Fails to Connect to Alternate PF Server

Article ID: 173558

Article Last Modified on 10/28/2006


  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q173558


Using a Microsoft Exchange Client, you can open a Public Folder (PF) and successfully view its contents. However, when you attempt to post a message to this same PF, you receive the following message:

The contents of this public folder are currently unavailable. Either the
Microsoft Exchange Server computer servicing this public folder is down
or the public folder has not been replicated to this site. See your Administrator.


This behavior can occur when the Microsoft Exchange Server that originally hosted the PF for you shuts down. When you attempt to post a message to the PF, the Exchange Client will attempt to make an RPC connection to this PF Server and fail. Even though other Exchange Servers in the Site contain replicas of this PF, the Exchange Client will not attempt to connect to these Exchange Servers to complete this task.


This is by product design.


If this original PF Server remains shut down, you will need to log out and log in again to connect to a different PF Server. During the login process, the Exchange Client will realize that the preferred instance is not available and make an alternative connection to a different PF Server.

Keywords: kberrmsg kbprb KB173558