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Microsoft KB Archive/173536

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Knowledge Base


Article ID: 173536

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51



This article was previously published under Q173536

SYMPTOMS

When a backup operation begins, and it uses Seagate Backup Exec version 6.0, the following blue screen STOP error may appear:

STOP: 0x0000001E (0xC0000005, 0x00550051, 0x00000000, 0x00000000).

CAUSE

The error occurs if Intel LanDesk version 2.52 is installed on the system along with the Seagate Backup Exec version 6.0 software.

RESOLUTION

To resolve this problem, remove Intel LanDesk.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.


Additional query words: BackupExec Lan Desk

Keywords: kb3rdparty kbother kbprb KB173536