Loss of Performance or Functionality in Microsoft Exchange |
Q173493
The information in this article applies to:
- Microsoft Windows 95
SYMPTOMS
You may experience loss of performance or functionality in Microsoft Exchange. These symptoms may occur because of file damage or after you install a new program.
Note that in this article the term "Microsoft Exchange" applies to both Microsoft Exchange and Microsoft Windows Messaging.
CAUSE
This behavior can occur if a Microsoft Exchange file has been replaced or damaged.
MORE INFORMATION
Move all .pst and .pab files into another folder then uninstall Microsoft Exchange. To uninstall Microsoft Exchange, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- Click the Windows Setup tab.
- Click the Microsoft Exchange check box to clear it.
- Click OK.
- Reinstall Microsoft Exchange. To reinstall Microsoft Exchange, repeat the above steps, but select the Microsoft Exchange check box in step 4.
If you still experience a loss of performance or functionality, follow these steps:
- Uninstall Microsoft Exchange using the above steps.
- Double-click the My Computer icon on the desktop.
- Double-click drive C.
- Double-click the Program Files folder.
- Double-click the Microsoft Exchange folder.
- On the Edit menu, click Select All.
- On the File menu, click Delete.
- If there is a Windows Messaging folder, repeat steps 1-7, but double- click the Windows Messaging folder in step 5.
- Reinstall Microsoft Exchange, creating new .PST and .PAB files. To reinstall Microsoft Exchange, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- Click the Windows Setup tab.
- Click the Microsoft Exchange check box to select it.
- Click OK.
- Test for functionality and performance. If it is acceptable, create a new profile with the original .pst and .pab files.
Keywords : win95
Issue type :
Technology : kbWin95search kbWin95
Last Reviewed: December 15, 2000 |