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Microsoft KB Archive/173457

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Knowledge Base

XFOR: Information Store Stops in URL Processing RTF to HTML

Article ID: 173457

Article Last Modified on 10/28/2006


  • Microsoft Exchange Server 5.0 Standard Edition

This article was previously published under Q173457


A message that contains a URL consisting entirely of ignorable characters, for example, a tilde (~), may cause the information store to stop with an access violation and subsequent Dr. Watson error message.


Microsoft has confirmed this to be a problem in Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base:



The following URLs, when converted by the information store, will either present the converted message with garbage in the URL or cause the information store to stop with an access violation:




Keywords: kbbug kbusage KB173457