Microsoft KB Archive/173346
Article ID: 173346
Article Last Modified on 10/27/2006
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q173346
When you open the Microsoft Exchange Administrator program, you receive the following error message:
Users cannot send or receive mail.
The version of Microsoft Exchange Server installed is the 120-day promotional copy.
The promotional copy of Microsoft Exchange Server version 5.0 is available on the Microsoft World Wide Web site (http://www.microsoft.com/).
Run the Setup.exe program from the Microsoft Exchange Server regular (not promotional) version and click the Reinstall option.
One way to check when a promotional copy of Exchange Server 5.0 is due to expire is to view an object attribute of the server properties.
WARNING: Using the raw mode of the Exchange Server Administrator program (admin /r) incorrectly can cause serious problems that may require you to reinstall Microsoft Windows NT Server and/or Microsoft Exchange Server. Microsoft cannot guarantee that problems resulting from the incorrect use of raw mode can be solved. Use raw mode at your own risk.
- Open the Exchange Administrator program in raw mode.
- Select the Raw Properties on the server that you want to check.
- Look for an object attribute called Promo-Expiration.
This attribute will show the date when the promotional copy is due to expire. The format is Universal Time.
If there is no Promo-Expiration attribute, the copy of Exchange Server is most likely not the evaluation version.
The Promo-Expiration attribute cannot be deleted or modified through the Exchange Administrator program.
Additional query words: trial version
Keywords: kbfix kbprb KB173346