# Microsoft KB Archive/173310

 Knowledge Base

# OFF97: How to Completely Remove SR-1 Enterprise Update

Article ID: 173310

APPLIES TO

• Microsoft Office 97 Standard Edition

This article was previously published under Q173310

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

CAUTION: This utility is provided as-is. You may have to reinstall other programs if you use this utility. For additional information, see the "Information on Terms of Use" page at the following Microsoft Web site:

## SUMMARY

This article explains how to completely remove Microsoft Office 97 Service Release 1 (SR-1) Enterprise Update from your computer.

Other software programs may use the same files and registry keys that Office 97 creates. Deleting these registry keys may cause other programs that use the keys to fail to function properly. When this occurs, reinstall the programs.

When following the steps listed in this article, it is important to note that all of the folders, files and registry keys/values listed may not be present on your computer. If you encounter this situation, simply proceed to the next file, folder or registry key/value.

To remove Office 97 SR-1 Enterprise Update from your computer, follow these steps:

1. On the Start menu, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs. In the list of installed programs, click Microsoft Office 97, and then click Add/Remove. If you installed Office from a Compact Disc, you are prompted to insert the first disc.

If a dialog box appears and notifies you that programs are running, quit the programs, and then click OK.
3. In the Office 97 Setup dialog box, click Remove All.
4. When you are prompted to remove shared components, click Remove All.

If you are prompted to restart the computer after Setup is completed, do so.
5. In Windows Explorer, delete the following folders:

        Program Files\Common Files\Microsoft Shared
Program Files\Common Files\ODBC
Program Files\Microsoft Office
Windows\Temp\Vbe
Windows\Temp\Excel8.0


NOTE: Deleting the Program Files\Microsoft Office folder also deletes the Xlstart and Templates folders which could contain personal or custom files. Ensure that all personal or custom files are removed from these folders before deleting them. Additionally, two other folders that may contain personal or custom files are not listed above. They are the My Documents and Windows\Favorites folder. Once personal or custom files have been removed from these folders, they may also be safely removed. These two folders will not cause problems with subsequent installations of Office 97 if left on the computer.

6. In Windows Explorer, delete the following files in the folders below. Do not delete the folders.

A utility that automates this process is also available.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. NOTE: Eraser will not run on operating systems later than Microsoft Windows 2000.

For more information about using the Office 97 File and Registry Eraser Utility (Eraser97.exe), please see the following article in the Microsoft Knowledge Base:

176823 OFF97: Utility to Completely Remove Remaining Office 97 Files

     Windows Folder
--------------

Artgalry.cag   <user name>.acl         Exchng.ini     Extend.dat
Hppcl5ms.x06   Microsoft Outlook.fav   Mso97.acl      Msoclip.232
Msoprefs.232   Odbc.ini                Odbcinst.ini   Offsetup.for
Offsetup.ttf   Twain.dll               Twain.log      Twain_32.dll
Twain001.mtx   Twunk_16.exe            Twunk_32.exe   Twain001.mtx
Twunk002.mtx   Twunk003.mtx


NOTE: The <User Name> is the name of the user who is logged on to the computer. If multiple users log on to the computer using different user names, each user has a separate .acl file. All of these files can be deleted. If you do not need to retain your personal mail file, the Outlook.pst file can also be removed.

     Windows\System Folder
---------------------

12520437.CPX   12520850.CPX   ACCWIZ.DLL     ADVPACK.DLL
ASYCFILT.DLL   CNFNOT32.EXE   COMCAT.DLL     COMDLG16.OCX
COMMTB32.DLL   CONVDSN.EXE    CTL3DV2.DLL    DBNMPNTW.DLL
DOCOBJ.DLL     DRVSSRVR.HLP   DS16GT.DLL     DS32GT.DLL
EMSABP32.DLL   EMSMDB32.DLL   EMSUI32.DLL    EMSUIX32.DLL
ETEXCH32.DLL   FM20.DLL       FM20ENU.DLL    GAPI32.DLL
ISO88591.TRN   JETDEF35.HLP   JETERR35.CNT   JETERR35.HLP
JETSQL35.CNT   JETSQL35.HLP   KEYEX32.EXE    MAPIFORM.VBX
MAPIFVBX.TLB   MAPISVC.INF    MINET32.DLL    MISC2.SRG
MLCTRL.DLL     MMFMIG32.DLL   MSCAL.CNT      MSCAL.DEP
MSCAL.HLP      MSCAL.OCX      MSCPXL32.DLL   MSENCODE.DLL
MSEXCL35.DLL   MSFORMS.TWD    MSFS32.DLL     MSJET35.DLL
MSJINT35.DLL   MSJTER35.DLL   MSOTHUNK.DLL   MSRD2X35.DLL
MSREPL35.DLL   MSRICHED.VBX   MSSTKPRP.DLL   MSTEXT35.DLL
MSXBSE35.DLL   NORWEG.TRN     OC25.DLL       ODBC16GT.DLL
ODBC32GT.DLL   ODBCAD32.EXE   ODBCCP32.CPL   ODBCCP32.DLL
ODBCCR32.DLL   ODBCINST.CNT   ODBCINST.HLP   ODBCINT.DLL
ODBCJET.CNT    ODBCJET.HLP    ODBCJTNW.CNT   ODBCJTNW.HLP
ODBCTRAC.DLL   ODDBSE32.DLL   ODEXL32.DLL    ODFOX32.DLL
ODTEXT32.DLL   OUTLCOMM.DLL   PCDLIB32.DLL   PICSTORE.DLL
PUBDLG.DLL     RICHED.DLL     RICHED20.DLL   SMARTHELPLIB.TWD
SQLSRV32.DLL   STDOLE2.TLB    SWEDISH.TRN    SYSTEM.MDW
THREED16.OCX   URLMON.DLL     USASCII.TRN    VAEN2.DLL
VAEN21.OLB     VB40016.DLL    VB4EN16.DLL    VBSCRIPT.DLL
W95INF16.DLL   W95INF32.DLL   WININET.DLL    WINSSPI.DLL
WMSUI.DLL

Windows\Fonts Folder
--------------------

NOTE: Removing the fonts installed by Office 97 SR-1 Enterprise Update
is optional. These fonts can be used by other programs that make use
of Windows TrueType fonts and will not cause problems with subsequent
installations of Office 97 if left on the computer.

Arialn.ttf    Arialnb.ttf   Arialnbi.ttf   Arialni.ttf
Ariblk.ttf    Bookos.ttf    Bookosb.ttf    Bookosbi.ttf
Bookosi.ttf   Bssym1.ttf    Bssym2.ttf     Bssym3.ttf
Comic.ttf     Comicbd.ttf   Gara.ttf       Garabd.ttf
Garait.ttf    Hatten.ttf    Impact.ttf     Mapsym.ttf
Mtextra.ttf   Mtsorts.ttf   Outlook.ttf    Tahoma.ttf
Tahomabd.ttf

Windows\Temp Folder
-------------------

Rec7042.mdb

NOTE: The file name listed above in the Windows\Temp folder may vary
with each install of Office 97 SR-1. Delete any files in this folder
where the first three characters of the filename are "Rec" (without
the quotes) followed by four numbers and where the file extension is
".mdb" (without the quotes).


7. On the Start menu, click Run. In the Open box, type regedit, and then click OK.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.
8. Select the following key in the registry:

      HKEY_CURRENT_USER\Software\Microsoft\Office\8.0


With the key selected, click Delete on the Edit menu. When you are prompted whether to delete this key, click Yes.

9. Repeat the previous step (step 8) to delete the following registry keys:

       HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{2DF8D04C-5BFA-101B-
00AA0044DE52}\2.0

HKEY_LOCAL_MACHINE\Software\Microsoft\Office\8.0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Jet\3.5

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VBA

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Access Runtime

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSACCESS80

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\mso97.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSO97RT

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\vba332.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\vbacv10.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\vbacv20.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\vbaen32.olb

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\vbar332.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\vbe.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\vbeext1.olb

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\8.0

HKEY_CURRENT_USER\Software\Microsoft\VBA

10. Select the following key in the registry:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
\SharedDLLs


Delete values in the registry key that point to the original Office 97 SR-1 installation point. For example, if you install from the D: drive, delete only values in the key that point the D: drive letter. Do not delete the entire key or other values in the key.

### Additional Information for Removing a Run From CD-ROM Installation

1. Select the following key in the registry:

     HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\AutoCorrect\8.0


With the key selected, click Delete on the Edit menu. When you are prompted whether to delete this key, click Yes.

2. Repeat the previous step (step 1) to delete the following registry keys:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\dot.act

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\genius.act

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\hoverbot.act

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\logo.act

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\powerpup.act

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\scribble.act

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\will.act

HKEY_USERS\.Default\Software\Microsoft\Office\8.0

3. Select the following key in the registry:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MOS\Mail


Delete only values in the selected registry key that point to the original Office 97 SR-1 installation point. For example, if you install from the D: drive, delete only values in the key that point the D: drive letter. Do not delete the entire key or other values in the key.

4. Repeat step 3 to delete the values from the following registry keys that point to the original Office 97 SR-1 installation point:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\ctl3d32.dll
\Clients

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
\SharedDLLs


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