Article ID: 173207
Article Last Modified on 1/20/2007
APPLIES TO
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q173207
SYMPTOMS
When using Microsoft Word as your e-mail editor (WordMail) in Microsoft Outlook, you may receive the following error message:
CAUSE
You are using the Compaq Address Book service.
RESOLUTION
Remove the Compaq Address Book service from the profile. To do this, follow these steps:
- On the Tools menu, click Services.
- On the Services tab, click Compaq Address Book, then click Remove.
- Click OK.
MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
REFERENCES
For more information about this issue, please see the following article in the Microsoft Knowledge Base:
165392 WD97: Invalid Page Fault in PIMAB32.dll w/ Compaq Address Book
Additional query words: IPF
Keywords: kb3rdparty kberrmsg kbinterop kbprb KB173207
