Microsoft KB Archive/173207

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Article ID: 173207

Article Last Modified on 1/20/2007


  • Microsoft Outlook 97 Standard Edition

This article was previously published under Q173207


When using Microsoft Word as your e-mail editor (WordMail) in Microsoft Outlook, you may receive the following error message:

WinWord caused an invalid page fault in PIMAB32.dll


You are using the Compaq Address Book service.


Remove the Compaq Address Book service from the profile. To do this, follow these steps:

  1. On the Tools menu, click Services.
  2. On the Services tab, click Compaq Address Book, then click Remove.
  3. Click OK.


The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.


For more information about this issue, please see the following article in the Microsoft Knowledge Base:

165392 WD97: Invalid Page Fault in PIMAB32.dll w/ Compaq Address Book

Additional query words: IPF

Keywords: kb3rdparty kberrmsg kbinterop kbprb KB173207