Microsoft KB Archive/173150

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Article ID: 173150

Article Last Modified on 1/20/2007


  • Microsoft Word 97 Standard Edition

This article was previously published under Q173150


When loading a Uniform Resource Locator (URL) that specifies a bookmark or anchor as part of the URL, Microsoft Word 97 does not position the window at the bookmark. For example, when loading the following URL, Microsoft Word positions you at the top of the document instead of jumping to the bookmark location within the document:

NOTE: This problem does not exist when you jump to bookmarks in local documents.


Type or insert a hyperlink with a bookmark or anchor reference in your Microsoft Word document.

Although this hyperlink is in the correct format it will take you to the top of the named page and not to the named location.

To make the hyperlink function correctly, follow these steps:

  1. Right-click the hyperlink.
  2. Point to hyperlink and then click Edit Hyperlink on the shortcut menu.
  3. Add a # (pound sign) to the front of the bookmark name in the "Named location in file (optional)" area.
  4. Click OK.

The hyperlink will now display a hyphen between the page name and the # and will work correctly (it will take you to the named location in the document).

Example: - #BookmarkName

NOTE: Typing the hyphen in the URL will not work.


Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


Bookmarks (also called anchors in HTML) can be used to move to a particular section in a document. To create a link from one document to a specific section in another document, a named anchor or bookmark must first be created in the second document. Now, in the first document, you can create a hyperlink to the bookmark or anchor in the second document.


For more information about "working with hyperlinks," click the Office Assistant, type "hyperlinks to bookmarks," click Search, and then click "Create a cross reference."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

120802 How to add/remove a single Office program or component

Additional query words: 8.0 8.00 WD97

Keywords: kbbug kbpending KB173150