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Microsoft KB Archive/173055

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Knowledge Base

XL97: Error Formatting Chart Data Label Border

Article ID: 173055

Article Last Modified on 10/22/2000


  • Microsoft Excel 97 Standard Edition

This article was previously published under Q173055


In Microsoft Excel 97, when you format a label on a chart, you may receive the following error message:

This program has performed an illegal operation and will be shut down.

If you click Details, a message similar to the following appears:

Excel caused an invalid page fault in module Mso97.dll at 0137:3084bc03.

When you click Close, Excel quits.


This problem occurs when you do the following to your chart:

  1. You apply fill effects to the background of the data labels for an entire series.
  2. You either select or change the text in a single data label.
  3. You format the border of that single data label.


Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem no longer occurs in Microsoft Excel 2000.

Additional query words: ipf gpf xy scatter line graph hang hangs hanging hung lock up locks locking locked lockup freeze freezes freezing froze frozen stop stopping stopped won't respond waiting crash crashes crashing crashed quit quitting quits fail fails failing failed break Mso97 dll

Keywords: kberrmsg kbbug kbchart KB173055