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Microsoft KB Archive/172967

From BetaArchive Wiki

Article ID: 172967

Article Last Modified on 1/20/2007


  • Microsoft Visual Basic for Applications 6.0
  • Microsoft Visual Basic for Applications 5.0
  • Microsoft Excel 97 Standard Edition
  • Microsoft Word 97 Standard Edition
  • Microsoft Word 2000 Standard Edition
  • Microsoft Word 2002 Standard Edition
  • Microsoft Office Word 2003
  • Microsoft Access 97 Standard Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Access 2002 Standard Edition
  • Microsoft Office Access 2003

This article was previously published under Q172967


When you reset a menu on a built-in menu bar using Microsoft Visual Basic for Applications code, none of the menu items are available.


This problem can occur after deleting a built-in menu from a built-in menu bar, adding it back to the built-in menu bar, and then using the Reset method to attempt to restore the built-in menu back to its default settings.


To work around this issue, choose one of the following methods.

WARNING: Using either of these methods will reset all custom menus and menu items on the specified menu bar.

Method 1: Use the Customize Toolbar dialog box

  1. On the View menu, point to Toolbars, and then click Customize.
  2. In the Customize dialog box, click the Toolbars tab.
  3. Click the name of the toolbar you want to reset, and then click Reset.
  4. Click Close.

Method 2: Use Visual Basic for Applications code

Microsoft provides programming examples for illustration only, without warranty either expressed or implied, including, but not limited to, the implied warranties of merchantability and/or fitness for a particular purpose. This article assumes that you are familiar with the programming language being demonstrated and the tools used to create and debug procedures. Microsoft support professionals can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific needs. If you have limited programming experience, you may want to contact a Microsoft Certified Partner or the Microsoft fee-based consulting line at (800) 936-5200. For more information about Microsoft Certified Partners, please visit the following Microsoft Web site:

For more information about the support options that are available and about how to contact Microsoft, visit the following Microsoft Web site:

  1. Press ALT+F11 to start the Visual Basic Editor. (In Microsoft Access, open a database.)
  2. On the View menu, click Immediate Window. (In Microsoft Access, click Debug Window on the View menu.
  3. In the Immediate or Debug window, type the following code, and then press ENTER.

    In Microsoft Excel:

             Application.CommmandBars("Worksheet Menu Bar").Reset

    In other Microsoft Office programs:

             Application.CommmandBars("Menu Bar").Reset

NOTE: The name of the CommandBar object will vary according to the product and its built-in menu bar.


Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


For more information about command bars, click the Office Assistant while in a module, type CommandBars click Search, and then click to view "CommandBars Collection Object."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

120802 Office: How to Add/Remove a Single Office Program or Component

For additional information about getting help with Visual Basic for Applications, please see the following article in the Microsoft Knowledge Base:

163435 VBA: Programming Resources for Visual Basic for Applications

Additional query words: XL97 OFF97

Keywords: kbbug kbprogramming KB172967