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Microsoft KB Archive/172964

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Knowledge Base


OLEXP: Error Message: Error Importing Address Book

Article ID: 172964

Article Last Modified on 10/9/2003



APPLIES TO

  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 4.0



This article was previously published under Q172964

SYMPTOMS

When you attempt to import an address book from Netscape Address Book into Windows Address Book, you may receive the following error message:

Error importing address book.

CAUSE

This behavior can occur if Netscape Address Book is currently running.

RESOLUTION

Quit Netscape Address Book and then attempt to import the address book again.


Additional query words: wab 4.00

Keywords: kberrmsg KB172964