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Microsoft KB Archive/172946

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Knowledge Base

XCLN: How to Install the Simple Mail Handler Utility

Article ID: 172946

Article Last Modified on 10/28/2006


  • Microsoft Exchange Client 5.5
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Outlook 97 Service Pack 1
  • Microsoft Outlook 97 Service Pack 1
  • Microsoft Outlook 97 Service Pack 1
  • Microsoft Outlook 97 Standard Edition
  • Microsoft Outlook 98 Standard Edition

This article was previously published under Q172946


This article describes how to install the Simple Mail Handler service for Microsoft Exchange and Microsoft Outlook. This service is included in the BackOffice Resource Kit (BORK). The Simple Mail Handler (SMH) tool is similar to the Microsoft Exchange Client Inbox Assistant, but does not require a connection to a Microsoft Exchange Server computer. The SMH tool also has more advanced filtering capabilities than those available in the Inbox Assistant.


The instructions in the Help file included with the BORK, Version 1, and BORK, Part 2 indicate that you should run Mergeini.exe to install the MAPI service. However, when you run this program, you receive the following error message:

File does not exist.

The purpose of the Mergeini.exe file is to add the settings from the Smh.inf file to the Mapisvc.inf file. The Smh.inf file is included in the BackOffice Resource Kit: Part One, but not in Part Two.

To successfully install the Simple Mail Handler service for all operating systems except Windows NT Workstation:

From the Exchange\operating system\platform\Client\SMH folder on the Microsoft BackOffice Resource Kit, Second Edition compact disc, copy Mergeini.exe, Smh.inf, and the Smh.dll file for your operating system to the Windows\System folder on your computer.

For Windows NT Workstation:

Copy Mergeini.exe, Smh.inf, and Smh.dll to the System32 folder on your computer.

To add Simple Mail Handler to the list of available Microsoft Exchange Server services:

  1. Run Mergeini.exe using the following command-line syntax:

    Mergeini.exe -minstall pathsmh.inf

  2. In Control Panel, double-click the Mail and Fax icon.
  3. Click the Services tab, and then click Add.
  4. Click Simple Mail Handler, and then click OK.

NOTE: These instructions are included in the BORK, Part 3, Help file.

Additional query words: reskit sample 8.5

Keywords: kbhowto KB172946