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Microsoft KB Archive/172842

From BetaArchive Wiki

Article ID: 172842

Article Last Modified on 1/20/2007


  • Microsoft Outlook 97 Standard Edition

This article was previously published under Q172842


Microsoft Outlook 97 is quickly becoming the preferred information manager for computer telephony, universal Inbox, and sales force automation solutions. With Outlook add-on applications developed by third-party vendors, you can enhance Outlook functionality to deliver these features and many others.

Outlook third-party add-ons enhance these Outlook features:

  • Telephony/Universal Inbox: faxing, paging, universal inbox, and call control.
  • Connectivity: synchronizing or sharing information between systems or devices.
  • Sales force automation: contact management, customer care, and help desk.
  • Miscellaneous: virus protection, workflow, forms, and reporting.


Telephony/Universal Inbox Enhancements

 COMPANY                PRODUCT              PRODUCT DESCRIPTION
 -------------------    ------------------   ------------------------------
 Active Voice           PhoneMax; ViewMail   Manage telephone activity on-
 (206)441-4700                               screen. Manage voice and fax

 Algo Communications    NetPop!              Monitor incoming and outgoing
 (972)866-2000                               calls and pop Outlook

 AppliedVoice           CallXpressNT         Manage voice mail and faxes in
 (425)820-6000                               Outlook Inbox.

 Callware Technologies  CallWare Fax;        Manage voice mail and faxes in
 Inc. (800)888-4226     TAPIware             Outlook Inbox. Manages
                                             incoming calls.

 Com2000                TransCOM             Unified messaging, auto
 (760)431-3133                               attendant, and voice activated
                                             Personal Assistant.
 Fenestrae BV           Faxination           Send and receive faxes.

 IKON Office Solutions  MobileCHOICE Pro     Forward e-mail to a pager.
 (800)916-2075          for Outlook

 JTech                  Wireless Secretary   Send the text of an         for Office 97        appointment, task, or event to
                                             your alphanumeric pager.

 LogiSoft, Inc.         FileIt!              Forward e-mail to your
 (954)851-9962                               alphanumeric pager.

 Millennia Software     EmailReader          Browse through messages and
 (408)867-8900                               play message text over the
                                             phone with voice or touch-tone
                                             key commands.

 Octel                  Unified Messenger    Retrieving voice and e-mail
 (408)324-2000                               messages from a unified

Connectivity Enhancements

 COMPANY                PRODUCT              PRODUCT DESCRIPTION
 -------------------    ------------------   ------------------------------
 Attachmate             EXTRA!               Access host e-mail system.

 Boldon James Limited   X.400 and LDAP       Access LDAP directory
                                             services.          MAPI Providers

 Chapura                PilotMirror          Synchronize U.S. Robotics
 (800)CHAPURA                                PalmPilot PDA and Outlook 97.

 DataViz Inc.           Desktop To Go        Synchronize U.S. Robotics
 (800)733-0030                               PalmPilot or Windows CE PDA
                                             and Outlook 97.

 Puma Technologies      Intellisync          Synchronize U.S. Robotics
 (800)248-2795                               PalmPilot or Windows CE PDA
                                             and Outlook 97.

 Shareware Inc.         Outlook Agenda Sync  Synchronize your calendar,             tasks, contacts, and notes
                                             with a Psion.

Sales Force Automation Enhancements

 COMPANY                PRODUCT              PRODUCT DESCRIPTION
 -------------------    ------------------   ------------------------------
 Aurum Software         SalesTrak            Manage sales and marketing.

 Brock International    TakeControl          Manage marketing, sales, and
 (800)221-0775                               customer service.

 Clarify, Inc.          TBD                  Manage customer relationships.

 Clientele/Platinum     Clientele            Organize, track and share
 (800)883-4582                               customer information.

 ONYX                   ONYX Connect for     Manage customer relationships.  Microsoft Outlook 97

 Pivotal Software       Pivotal Relationship Manage marketing, sales,
 (888)275-7486                               service, and customer

 Remedy Corporation     Action Request       Create help desk solutions
 (510)469-4000          System               and automate internal

 Sales Solutions        Agent Outlook        Policy information tracking
 Systems                                     for the financial services and
 (888)337-6416                               insurance industry.

 SalesLogix             Sales Information    Account and contact
 (800)643-6400          System               management.

 Saratoga Systems,      Avenue               Access customer profiles and
 Inc. (408)371-9330                          sales-related information.

 Scopus Technology      SalesTEAM            Integrated sales and marketing
 Inc. (510)597-5800                          automation.

 Siebel Systems, Inc.   Siebel Sales         Sales and marketing
 (800)647-4300          Enterprise           system.

 Vantive Corporation    Vantive Sales        Manage entire customer
 (800)VAN-TIVE                               relationships.

Miscellaneous Add-ons for Outlook

 COMPANY                PRODUCT              PRODUCT DESCRIPTION
 -------------------    ------------------   ------------------------------
 Gluck & Kanja GmbH     VirusEx; CrytoEx     Protect e-mail from viruses.
 069-80 07 06-0                              PGP encryption extension.

 Inso Corporation       Quick View Plus      View files and attachments
 (800)333-1395                               without starting their

 JetForm Corporation    JetForm              Design forms and workflows.

 icomXpress             KeyFlow              Create and manage workflows.

 Outpost Network        Outpost Network      Send cards from your computer.

 Seagate Software       Crystal Reports      Extract database information
 (800)327-2232                               and transform it into reports.

 ThunderByte            AntiVirus Services   Transparent virus protection.

The products above are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding the products' performance or reliability.

Additional query words: add-in functionality

Keywords: kbinfo KB172842