Article ID: 172720
Article Last Modified on 6/5/2007
APPLIES TO
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 3.02
This article was previously published under Q172720
SYMPTOMS
When you double-click a file with an .html extension, or any file in the Temporary Internet Files folder or the History folder, you may receive the following error message:
CAUSE
This error message can occur if you have installed and then uninstalled the third-party Web Express program or the Internet FastFind program.
RESOLUTION
Web Express
To resolve this issue, reinstall Internet Explorer to change the association of .html files. To do so, follow these steps:
- Delete the following folders in the Program Files folder:
For information about how to delete folders, click Start, click Help, click the Index tab, type deleting, and then double-click the "Deleting files or folders" topic.
Web Express
Mvapps\Webex - Download and install the latest version of Internet Explorer.
Internet FastFind
To resolve this issue, remove Internet FastFind. To remove Internet FastFind, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- On the Install/Uninstall tab, click Internet FastFind in the list of installed programs, and then click Add/Remove.
MORE INFORMATION
The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Additional query words: 3.02
Keywords: kberrmsg KB172720
