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Microsoft KB Archive/172622

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Knowledge Base

XFOR: Channel Services May Fail to Load in Distributed Server Setup

Article ID: 172622

Article Last Modified on 9/30/2003


  • Microsoft Commercial Internet System 1.0 Service Pack 2

This article was previously published under Q172622


When you are using multiple Microsoft Chat Server servers with Channel Services, if the first member of a channel joins from a Microsoft Chat Server server that is not running the Channel Service, the Channel Service will not load.


The Channel Service Globally Unique Identifier (GUID) is not being sent over the server-to-server protocol, causing the failure of the Channel Service to load on a remote Microsoft Chat Server server.


Chatsvc.dll has been modified to add the service GUID to the AddChannel server-to-server message.


Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System, version 1.0. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information.

Additional query words: ICS Internet Chat Server prodmcis1

Keywords: kbbug kbfix kbqfe KB172622