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Microsoft KB Archive/172465

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Knowledge Base

Bookshelf 98: "Licensed To" Field in About Box Is Empty

Article ID: 172465

Article Last Modified on 4/8/1999


  • Microsoft Bookshelf 98 Standard Edition

This article was previously published under Q172465


In Microsoft Bookshelf 98, if you click About on the Help menu, the field under the text "This product is licensed to:" may be empty.


Bookshelf 98 does not prompt you to enter your user name or company name during installation. Instead, this information is obtained from a key in the Registry. If this Registry key is empty or does not exist, the field under the text "This product is licensed to:" is left empty.

Additional query words: multi media multimedia multi-media mm custserv register owner user kbimu

Keywords: kbhowto kbinfo kbui kbfaq KB172465