Microsoft KB Archive/172409

Microsoft Knowledge Base

"Type Mismatch" Error Messages Accessing Specific Internet Sites

Last reviewed: August 6, 1997
Article ID: Q172409

The information in this article applies to:

• The Microsoft Network versions 1.2, 1.3, 2.0

SYMPTOMS

You may receive "Type mismatch" error messages when you access specific sites using MSN, The Microsoft Network, or Microsoft Internet Explorer.

CAUSE

"Type mismatch" error messages can occur if either of the following conditions exists:

• The stored profile in an Internet file cache is damaged.
• You are using an older version of Internet Explorer.

RESOLUTION

To resolve this issue, use the appropriate method(s):

Method 1

Empty the Internet Explorer file cache. To do so, follow these steps:

1. In Internet Explorer, click Options on the View menu.
2. Click the Advanced tab.
3. Under Temporary Internet Files, click Settings.
4. Click Empty Folder, and then click Yes.
5. Click OK, and then click OK again.

Method 2

Clear the Internet Explorer History folder. To do so, follow these steps:

1. In Internet Explorer, click Options on the View menu.
2. Click the Navigation tab, click Clear History, and then click Yes.
3. Click OK.

Method 3

Obtain the latest version of Internet Explorer. For information about obtaining the latest version of Internet Explorer, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q164475
   TITLE     : Availability of Internet Explorer 3.02 for Windows 95 and
               NT 4.0

Additional query words: 1.20 1.30 2.00 Keywords : msninternet kberrmsg Version : WINDOWS:1.2,1.3,2.0 Platform : WINDOWS THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Last reviewed: August 6, 1997 ©1997 Microsoft Corporation. All rights reserved. Legal Notices.