Article ID: 172290
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0
This article was previously published under Q172290
SYMPTOMS
Your Windows NT Routing and Remote Access (RRAS) server may start dropping calls randomly. The event log on the RRAS server may contain one or more of the following event log messages:
-or-
-or-
Your Remote Access Service (RAS) or Dial-Up Networking (DUN) clients may receive one or more of the following errors:
-or-
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to obtain the latest Windows NT 4.0 service pack
STATUS
Microsoft has confirmed this to be a problem in Routing and Remote Access Update for Windows NT Server version 4.0. This problem was corrected in the latest Routing & Remote Access Service Hotfix Update. You can obtain this update from Microsoft's World Wide Web Site on the Internet at the following location:
NOTE: Because the Microsoft Web site is regularly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: 4.00
Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix kbnetwork kbwinnt400sp4fix KB172290